You have 30 days from the date of delivery to return your item for a full refund or exchange. Items must be returned in their original condition with all tags attached.

To be eligible for a return, items must meet the following conditions:

• Unused and in the same condition as received
• In original packaging with all tags attached
• Accompanied by proof of purchase
• Not damaged or altered in any way

To initiate a return, please follow these steps:

1. Contact our customer service team with your order number via email at: info@twinkletwinklegifts.com
2. Receive your return authorization
3. Pack your item securely in its original packaging
4. Return to:

Purse Posh

732 Livewater Lane

Georgeown, TX 78633

1. Drop off at your nearest shipping location

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please allow additional time for your bank to process the refund.

We gladly accept exchanges for different sizes or colors. To exchange an item, please follow the return process and place a new order for your desired item. This ensures you receive your new item as quickly as possible.

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.

The following items cannot be returned:

• Final sale or clearance items
• Gift cards
• Personalized or custom-made products
• Intimate apparel and swimwear
• Items marked as non-returnable at time of purchase
• Snow Globes and lighted water lanterns
• Stained Glass and Lamps
• Collectables